Craftsynk ("we", "us", "our") operates this website, including the Design Asset Store. This Privacy Policy explains how we collect, use, and protect information you provide when you visit or interact with this site. We take your privacy seriously — we collect only what we need and never sell your data.
Short version: We collect contact form submissions and basic analytics. Store purchases are processed entirely by Gumroad — we never see your payment details. We don't sell your data, we don't spam, and you can ask us to delete your information at any time.
When you submit the contact form or subscribe through Logo Lab, we collect:
Purchases from the CraftSynk Design Asset Store are processed entirely by Gumroad. When you buy a product, you are transacting directly with Gumroad's platform. Craftsynk receives only a purchase notification containing:
Craftsynk does not receive, see, or store your card number, billing address, or any other payment details. All payment information is handled exclusively by Gumroad under Gumroad's Privacy Policy.
When you visit this website, standard server and analytics tools may collect:
We do not collect precise location data, device identifiers, or any information beyond what is necessary for operating and improving this site.
Information collected is used solely to:
We do not use your information for automated decision-making, profiling, or targeted advertising. Every email from Craftsynk is personally reviewed and sent by a human.
We do not sell, rent, or trade your personal information. We may share data only in these limited circumstances:
The CraftSynk Design Asset Store sells digital products (logo templates, brand kits, social media templates, and guides). All transactions are conducted via Gumroad, an independent third-party platform. By making a purchase, you agree to Gumroad's terms and privacy policy in addition to ours.
Your email address received from Gumroad upon purchase is used solely to:
We do not add purchase emails to general marketing lists without your explicit consent.
Download links are managed by Gumroad. We do not log which files you access or how many times you download a product. File delivery is handled entirely by Gumroad's infrastructure.
As digital products are delivered instantly upon purchase, we are generally unable to issue refunds once a file has been downloaded. See our Terms of Service — Digital Products section for full refund policy details. For disputed transactions, both Gumroad's platform policies and our terms apply.
Payment security: Your card details, billing address, and financial information are handled exclusively by Gumroad and their payment processors. Craftsynk has no access to this data at any point.
This site may use minimal cookies for functionality (e.g., remembering your theme preference). We use privacy-respecting analytics — if any — to understand aggregate visitor behaviour. We do not use advertising cookies or third-party trackers beyond what is operationally necessary.
You can disable cookies in your browser settings. Core site functionality will not be affected.
Contact form submissions are retained for up to 24 months to allow us to follow up on inquiries and maintain project records. Subscriber emails are retained until you unsubscribe. You may request deletion at any time by emailing us at [email protected].
Depending on your location, you may have rights including:
To exercise any of these rights, email [email protected]. We respond within 30 days.
We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. This site is served over HTTPS. Form submissions are processed by Formspree, which uses industry-standard encryption in transit and at rest.
No method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we take reasonable precautions and will notify you of any breach that affects your data as required by applicable law.
This website is not directed at children under 16. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us and we will delete it promptly.
We may update this Privacy Policy periodically. Changes are effective immediately upon posting to this page. The "Last updated" date at the top will reflect any revision. We encourage you to review this policy occasionally. Continued use of this site after changes constitutes acceptance.
Questions, requests, or concerns about this Privacy Policy should be directed to:
Craftsynk
Email: [email protected]
Website: craftsynk.com